On a Mac with macOS Mojave 10.14 or earlier, or on a PC with iTunes, from the menu bar at the top of the iTunes window, choose Edit > Preferences, then click the Devices tab. On a Mac with macOS Catalina 10.15 or later, open the Finder, click the General tab, then click Manage Backups.
#What happens when iphone asks to reset encrypted data password#
When asked, choose your encrypted backup to restore from If that didn’t work, erase the device again and restore it from a backup that was made before you established a password for Screen Time. When the process completes, make sure that your encrypted backup finished successfully: Make sure you have a recent backup of your iPhone before you confirm you want to restore it. If you've forgotten your password, find out what to do.Īfter you confirm your password, your backup will start and immediately overwrite and encrypt your previous backups.
Should you need to retrieve data from the backup of your iOS device, iBackup. As detailed in the previous steps, make sure to uncheck the 'Encrypt Local Backup' Option. Connect your iOS device to iTunes/Finder again and create a new backup.